Our #1 priority is the health and well-being of our customers, employees and our communities. Our operations remain open and we are instituting measures to help keep those who provide and receive essential services safe.
COVID-19 Changes to Freight Handling
As an essential service provider, we are working hard to continue serving our customers while managing safety and distancing. We want you to be aware of the following impact COVID-19 has had on freight handling policies:
- Plan for longer freight times.
- Lift gate fees will be added for all residential deliveries. Drivers will not take product inside. Please plan accordingly.
- A $30 notification fee will be charged for any orders where a shop requires will call to a freight dock.
- For your safety and that of our employees, Coach Glass is no longer loading glass into open vehicles for will call orders. Please arrange a way to load the glass into your vehicle.
Thank you for your patience and understanding in this unprecedented time.
As always, feel free to contact us at 800-714-7171.